Shipping Policy

Delivery 

All orders are despatched once a week on Thursday to be delivered by APC overnight on Friday. You must order before Wednesday 10am to have your order on the Friday. Orders made after 10am on Wednesday will be despatched the following week's deliveries. 

You should expect to receive an email or text notification the morning kit is due to be delivered from APC with the tracking number. 

You can track your delivery on the APC website or click here

 

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

 

Cancellations & Refunds

You are able to cancel your order within 24 hours, cancel your order before your order has shipped.  If your order has shipped, you (the buyer) will be fully charged. Refunds will only be issued to the original credit card that you use when placing your order. Please note it can take 3-5 days for payments to return to your account.